Refund Policy
Last updated: September 4, 2026
Fuse is a product of Dasan LLC, doing business as Fuse ("Fuse", "we", "us"). This policy describes how refunds are handled for Fuse subscriptions.
General Policy
Fuse subscriptions provide immediate access to digital features upon purchase. Because access begins immediately, all subscription payments are non-refundable except as described below.
Free Trial
If you cancel during your 7-day free trial before the first charge, you are not billed. No refund is required because no charge was made.
Cancellation — No Prorated Refunds
When you cancel, your access continues through the end of your current paid billing period, and you are not charged for the next period. We do not provide prorated refunds for unused time in a period (monthly or annual).
Annual & Founder Plans
Annual ($99.99/yr) and Founder Rate ($69.99/yr, Year 1, first 100 users) plans are non-refundable after payment. Access continues through the end of the paid term.
Billing Errors
If you were charged in error (e.g., charged twice in one period, or charged after a confirmed cancellation), email hello@fuse.fit within 14 days with your account email, charge amount, charge date, and a brief description. We confirm within 24 hours and issue a full refund for any confirmed billing error within 5 business days to your original payment method.
App Store / Google Play Purchases
If you subscribed through Apple, refund requests are handled by Apple — contact https://reportaproblem.apple.com. If you subscribed through Google Play, use Google Play's refund process. Dasan LLC, doing business as Fuse, cannot process refunds for app-store in-app purchases.
Complimentary Accounts
Complimentary/comped accounts are not billed, so this policy does not apply to them.